Why would I engage a Recruitment Agency if I can do it myself?

Over the last 12 months, even prior to COVID-19, we have seen a trend of many employers large and small bringing recruitment ‘in house’ in an attempt to cut agency spend; some have been successful and some less so.

CSA Personnel has seen a huge increase in the number of companies that are engaging us after trying to recruit a role themselves and failing. What we are seeing is that candidates have become increasingly risk adverse and are reluctant to leave a known situation for an unknown situation. Our knowledge and experience enables us to influence and calm the legitimate nerves candidates have during these uncertain times. Without a relationship it is much more difficult to influence.

So, while the best candidates are still just as willing to engage in a process, navigating through the pitfalls of ‘cold feet’, risk aversion, and counter offers to secure top talent has become much more difficult.

We always say if you have the time and expertise to truly recruit the best candidate for your business you should, as nobody will ever know your business quite as well as you do. Having said that, very few business owners or hiring managers do have a combination of the time and expertise, and by far the biggest cost of recruitment is getting it wrong.

Here are some of the common challenges we have heard from internal recruiters and business owners without this skill combination:

  • ▸ No reach to passive candidates.
  • ▸ Shortlisting from the much larger number of applicants per job than seen before (we have seen as many as 300 applications for recent roles listed)
  • ▸ Not having the time to pre-interview the candidates effectively as part of the shortlisting, so often cutting out this stage.
  • ▸ Being able to conduct a completely fair and inclusive interview process, whilst ensuring the appointment of the absolute best candidate.
  • ▸ Identifying candidate red flags which indicate they are not committed to the job application (Zoom Time Wasters :P)
  • ▸ Negotiating the offer and dealing with counter offers from existing employers.

At CSA, we believe our biggest strength is our process, whereby we vow to only submit candidates to our clients we would personally employ ourselves. It has been the same process that we have been following for the last 53 Years, where some recruitment agencies have come and gone in the Cork region. As a result, almost 80% of the first CV we submit successfully obtain employment and 19 out of 20 remain employed 9 months later.

As a small business owner myself, I completely understand it’s natural to want control; as a new employee can often have such a huge impact on the business, both positively and negatively. As mentioned previously it is definitely worth considering the value of your time and if you have the expertise to recruit the best candidate and if you don’t what would be the cost to develop that skill.

Our consultancy and recruitment support offerings are bespoke to each individual needs and normally at a fraction of the cost of a normal agency fee. We have helped past clients with structuring the role, writing job descriptions, where to advertise, where to source, succession planning, interviewing, selection and closing the offer.

Please get in touch for a complimentary conversation on how we can help you bring value to your recruitment strategy and to effectively bring your recruitment in-house.

Sam Nicholson
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